Customer Support and Administrative Assistant

Project Description


  • communication with customers and potential customers by phone and e-mail
  • basic knowledge of products and applications
  • receives enquiries and makes quotations following guidance from supervisor
  • chasing quotations
  • processing of orders
  • chasing payments
  • gives support to the sales team
  • communication with suppliers related to quotations, deliveries
  • updates databases of customers, orders, stock, payments, etc.
  • invoices, NIR
  • follows procedures
  • negotiations with freight companies
  • provision of freight costs to meet quotation requirements
  • finds new suppliers for freight and chose the suitable freight companies based on price and performance
  • order freight
  • arranges transports
  • stock control


  • university degree preferably in an engineering subject
  • advanced English
  • persistence
  • self-confidence
  • presentable and punctual
  • initiative and enthusiasm
  • organisational skills
  • common sense, politeness, not aggressive
  • willingness to develop within the job and within the company with increased responsibilities
  • ability to communicate in a precise and logical way
  • ability to plan activities
  • ability to understand and learn new products and applications
  • ability to speak and write in advanced English
  • ability to work with databases


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Project Details